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Frequently Asked Questions

Find answers to common questions about FiveKeys services, account management, and technical support.

General Questions

What is FiveKeys?

FiveKeys is a secure license management platform for FiveM server owners. We provide license keys that allow you to operate a legitimate FiveM server.

How do I get started?

Create an account, choose a license plan (ARGENTUM, AURUM, or PLATINUM), complete your payment, and your license key will be available immediately in your dashboard.

What payment methods do you accept?

We accept Paysafecard, Revolut, bank card, PayPal, Skrill, Neteller, and other methods. For alternative payments, open a ticket on our Discord server.

License Management

How long is a license valid?

All license plans are valid for 30 days from the date of activation. You can renew your license before it expires to maintain uninterrupted access.

What is license rotation?

License rotation lets you transfer your license to a different server. You can request a rotation from your dashboard; standard licenses are processed within 24 hours and AURUM/PLATINUM licenses receive priority handling.

Can I upgrade my license?

Yes. You can upgrade from ARGENTUM to AURUM or PLATINUM, and from AURUM to PLATINUM. Contact our support team to arrange an upgrade and pay the difference.

Do licenses renew automatically?

No. Licenses are one-time payments for a 30-day period. You must manually renew your license before expiration to keep your server running.

Technical Support

How do I contact support?

Join our Discord server and open a support ticket. You can also use the Contact page on this website. We aim to respond within 24 hours.

What should I do if my license is not working?

First verify that the license key in your server configuration matches exactly what appears in your dashboard. If the issue persists, open a support ticket on Discord and an admin will assist you.

Still Have Questions?

If you couldn't find the answer, reach out to our support team.

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